The assessment is now available!


Your agency director should have received a separate email in early September with your agency’s unique link to the assessment. If you did not receive this email or were unable to complete the survey by the deadline, please email to request your individual link.


While your organizations data will not be included in our bench marketing reports, you will still receive an individualized report showing the results of your assessment.

Instructions for Completing the Assessment:

  1. Print out a hard copy of the assessment and fill it out together with your team.

  2. We strongly recommend that you view the webinar Tips for Completing the Managed Care Organizational Self-Assessment prior to submitting your MC OSA.

  3. Review the Office Hours Webinar for answers to common questions about completing the OSA. 

  4. Enter your responses into the online survey form that was emailed to your executive director.


If you have any questions, please email us at

In preparation for the transition to Medicaid managed care, the Managed Care Community of Practice (MC-COP) team has launched the Managed Care Organizational Self-Assessment (MC OSA). The purpose of the MC OSA is to assess organizational readiness for managed care across a number of critical domains needed to effectively prepare for the early stages of a business relationship with managed care organizations. MC-COP strongly suggests that an agency brings a team that represents all areas of your organization and is able to respond to the series of statements collectively.

Business Meeting


To better assist your organization in understanding the many different terms used in managed care, visit our Tools & Resources page for a list of commonly used acronyms, a glossary of commonly used terms and a language guide.


The Managed Care Community of Practice held several webinars recently to assist I/DD agencies in starting the process of transitioning to managed care. View the archived webinars and download the PowerPoint presentations on our Webinars page.


If you have any questions, please email us at